Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Feedback1 is a cutting-edge product feedback solution designed specifically for B2B SaaS companies, leveraging AI to analyze all incoming requests from various sources such as widgets, portals, emails, and integrations. The AI efficiently tags and groups related themes, while also drafting actionable insights for product development. Product teams can prioritize tasks based on votes, CRM data, and OKRs. Customer success teams have visibility into which accounts provided input, enabling them to effectively close the feedback loop when new features are released via a public roadmap, changelog, and in-app notifications. Additionally, features like MCP, REST API, and webhooks empower teams to retrieve feedback seamlessly from Claude or Cursor. This innovative platform is securely hosted in the cloud, ensuring flexibility and accessibility for all users.
Description
Listen closely to your users and minimize the time needed to synchronize with stakeholders. Prioritize what truly counts: your product. Zefi is crafted to tackle a transformative software approach spurred by the AI revolution. Looking ahead, our vision is to establish the future AI-driven Company Operating System, yet we begin with areas where we possess expertise and can effectively solve existing challenges. Currently, Zefi streamlines stakeholder alignment by personalizing communications for various recipients through diverse channels, while also addressing information overload by offering recommendations derived from company data dispersed across multiple applications. This innovative solution not only enhances efficiency but also fosters clearer communication among teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Intercom
Yes
Slack
Yes
Azure DevOps
Yes
Discord
No
GitHub
No
Gmail
No
Google Docs
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
Integrations
Intercom
Yes
Slack
Yes
Azure DevOps
No
Discord
Yes
GitHub
Yes
Gmail
Yes
Google Docs
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Pricing Details
$99/month
Free trial available; paid plans from $99/month.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Feedback1
Founded
2025
Country
Limassol, Cyprus
Website
feedback1.ai
Vendor Details
Company Name
Zefi
Founded
2023
Website
www.zefi.ai/
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No