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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feedback1 is a cutting-edge product feedback solution designed specifically for B2B SaaS companies, leveraging AI to analyze all incoming requests from various sources such as widgets, portals, emails, and integrations. The AI efficiently tags and groups related themes, while also drafting actionable insights for product development. Product teams can prioritize tasks based on votes, CRM data, and OKRs. Customer success teams have visibility into which accounts provided input, enabling them to effectively close the feedback loop when new features are released via a public roadmap, changelog, and in-app notifications. Additionally, features like MCP, REST API, and webhooks empower teams to retrieve feedback seamlessly from Claude or Cursor. This innovative platform is securely hosted in the cloud, ensuring flexibility and accessibility for all users.

Description

Listen closely to your users and minimize the time needed to synchronize with stakeholders. Prioritize what truly counts: your product. Zefi is crafted to tackle a transformative software approach spurred by the AI revolution. Looking ahead, our vision is to establish the future AI-driven Company Operating System, yet we begin with areas where we possess expertise and can effectively solve existing challenges. Currently, Zefi streamlines stakeholder alignment by personalizing communications for various recipients through diverse channels, while also addressing information overload by offering recommendations derived from company data dispersed across multiple applications. This innovative solution not only enhances efficiency but also fosters clearer communication among teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Intercom Yes 
Slack Yes 
Azure DevOps Yes 
Discord No 
GitHub No 
Gmail No 
Google Docs No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira Yes 
Model Context Protocol (MCP) Yes 
Notion No 
Salesforce No 
X (Twitter) No 
YouTrack Yes 
Zendesk No 

Integrations

Intercom Yes 
Slack Yes 
Azure DevOps No 
Discord Yes 
GitHub Yes 
Gmail Yes 
Google Docs Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira No 
Model Context Protocol (MCP) No 
Notion Yes 
Salesforce Yes 
X (Twitter) Yes 
YouTrack No 
Zendesk Yes 

Pricing Details

$99/month
Free trial available; paid plans from $99/month.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Feedback1

Founded

2025

Country

Limassol, Cyprus

Website

feedback1.ai

Vendor Details

Company Name

Zefi

Founded

2023

Website

www.zefi.ai/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

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