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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Feedback1 is a cutting-edge product feedback solution designed specifically for B2B SaaS companies, leveraging AI to analyze all incoming requests from various sources such as widgets, portals, emails, and integrations. The AI efficiently tags and groups related themes, while also drafting actionable insights for product development. Product teams can prioritize tasks based on votes, CRM data, and OKRs. Customer success teams have visibility into which accounts provided input, enabling them to effectively close the feedback loop when new features are released via a public roadmap, changelog, and in-app notifications. Additionally, features like MCP, REST API, and webhooks empower teams to retrieve feedback seamlessly from Claude or Cursor. This innovative platform is securely hosted in the cloud, ensuring flexibility and accessibility for all users.

Description

Project Echo serves as a platform for SaaS teams to gather customer feedback, including feature requests and bug reports. It offers a flexible feedback portal that can be set to public, private, or restricted access for users, featuring functionalities like voting, commenting, duplicate detection, identity masking, and board management tools. Teams benefit from the ability to categorize requests, utilize a drag-and-drop roadmap, and create changelog updates that inform contributors when features are launched. The platform also enables embedded feedback collection, supports custom domains, and provides a REST API along with inbound and outbound webhooks, while integrating seamlessly with tools such as Linear, Notion, Slack, and Tally. Additionally, its MCP server allows compatible AI clients, including Claude and Cursor, to read and modify requests, comments, and votes, as well as generate prompts for implementation. Users can access a free plan that includes essential features like feedback collection, roadmap management, changelog creation, API access, and MCP functionality, while a more advanced Pro plan introduces options for custom domains and personalized branding. Overall, Project Echo empowers teams to enhance their product development processes by effectively managing customer input and streamlining feedback workflows.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Model Context Protocol (MCP) Yes 
Slack Yes 
Azure DevOps Yes 
Claude No 
Cursor No 
Intercom Yes 
Jira Yes 
Notion No 
YouTrack Yes 

Integrations

Model Context Protocol (MCP) Yes 
Slack Yes 
Azure DevOps No 
Claude Yes 
Cursor Yes 
Intercom No 
Jira No 
Notion Yes 
YouTrack No 

Pricing Details

$99/month
Free trial available; paid plans from $99/month.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Feedback1

Founded

2025

Country

Limassol, Cyprus

Website

feedback1.ai

Vendor Details

Company Name

Project Echo

Founded

2025

Country

United States

Website

www.projectecho.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives