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Average Ratings 4 Ratings

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ease
features
design
support

Description

We are a group of four friends dedicated to FeedBaxley, a tool designed to enable businesses to gain insights from their customers rather than operating without guidance. With FeedBaxley, you can start collecting user feedback in mere seconds. By simply adding a single line of code, you can access valuable data instantly. This line of code introduces a dynamic form that allows you to gather essential user research directly within your application. Teams focused on product development can make informed decisions thanks to the insights derived from user research. You don’t need any coding expertise to customize your surveys to align with your brand identity. Feedback can be viewed in real-time right within your Slack workspace, making it easy to stay updated. Integrating FeedBaxley is straightforward; just click a button to get started. After signing up, the first step is to create a new widget tailored to your needs. One of the exciting features you can customize for your widget is its "display type." While the default setting is a link, you also have the option to showcase it as a "Tab," allowing it to adhere to the side of the page, effectively resembling a tab. This flexibility enhances user engagement and ensures your feedback collection process is both effective and visually appealing.

Description

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture feedback, unify insights, analyze with AI, and close the loop. With surveys, automation, reputation and case management, it enables organizations to improve experiences, reduce churn, and increase customer satisfaction across channels, locations, and functions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Easyflow
Facebook
Quickwork
Salesforce
SentiSum
Slack
Stackreaction
VenueSumo
WiserNotify
X (Twitter)
Zendesk
Zenkit Base

Integrations

Easyflow
Facebook
Quickwork
Salesforce
SentiSum
Slack
Stackreaction
VenueSumo
WiserNotify
X (Twitter)
Zendesk
Zenkit Base

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$199.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FeedBaxley

Founded

2020

Country

United States

Website

feedbaxley.com

Vendor Details

Company Name

Zonka Feedback

Founded

2014

Country

India

Website

www.zonkafeedback.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

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