Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.
Description
Upon receiving a new review for your business, an email notification will be sent to you. Within these email alerts, you'll have the ability to respond to your online reviews directly. Regardless of whether your business operates 10 locations or 10,000, our tailored dashboard simplifies the management of your online feedback. Enhance the number of positive reviews across all your stores by leveraging our review request tool. We assist you in identifying which local review profiles you may be lacking across various platforms. Additionally, we offer automated reporting that can be customized for corporate, regional, district, or individual store levels. Furthermore, you can grant your team access to the dashboard based on their respective corporate, regional, district, or store roles, ensuring everyone stays informed and connected.
API Access
Has API
No
API Access
Has API
No
Integrations
Access EPoS
Yes
Buffer
No
COZYROC SSIS+ Suite
No
Mosaic by MethodWorx
Yes
Vita Mojo
Yes
me&u
Yes
Integrations
Access EPoS
No
Buffer
Yes
COZYROC SSIS+ Suite
Yes
Mosaic by MethodWorx
No
Vita Mojo
No
me&u
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Feed It Back
Founded
2008
Country
United Kingdom
Website
feeditback.com
Vendor Details
Company Name
ReviewPush.com
Founded
2011
Country
United States
Website
www.reviewpush.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No