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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.

Description

Upon receiving a new review for your business, an email notification will be sent to you. Within these email alerts, you'll have the ability to respond to your online reviews directly. Regardless of whether your business operates 10 locations or 10,000, our tailored dashboard simplifies the management of your online feedback. Enhance the number of positive reviews across all your stores by leveraging our review request tool. We assist you in identifying which local review profiles you may be lacking across various platforms. Additionally, we offer automated reporting that can be customized for corporate, regional, district, or individual store levels. Furthermore, you can grant your team access to the dashboard based on their respective corporate, regional, district, or store roles, ensuring everyone stays informed and connected.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access EPoS Yes 
Buffer No 
COZYROC SSIS+ Suite No 
Mosaic by MethodWorx Yes 
Vita Mojo Yes 
me&u Yes 

Integrations

Access EPoS No 
Buffer Yes 
COZYROC SSIS+ Suite Yes 
Mosaic by MethodWorx No 
Vita Mojo No 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feed It Back

Founded

2008

Country

United Kingdom

Website

feeditback.com

Vendor Details

Company Name

ReviewPush.com

Founded

2011

Country

United States

Website

www.reviewpush.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Alternatives

Alternatives

EmbedReviews Reviews

EmbedReviews

EmbedSocial