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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.

Description

Upon receiving a new review for your business, an email notification will be sent to you. Within these email alerts, you'll have the ability to respond to your online reviews directly. Regardless of whether your business operates 10 locations or 10,000, our tailored dashboard simplifies the management of your online feedback. Enhance the number of positive reviews across all your stores by leveraging our review request tool. We assist you in identifying which local review profiles you may be lacking across various platforms. Additionally, we offer automated reporting that can be customized for corporate, regional, district, or individual store levels. Furthermore, you can grant your team access to the dashboard based on their respective corporate, regional, district, or store roles, ensuring everyone stays informed and connected.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Access EPoS
Buffer
COZYROC SSIS+ Suite
Mosaic by MethodWorx
Vita Mojo
me&u

Integrations

Access EPoS
Buffer
COZYROC SSIS+ Suite
Mosaic by MethodWorx
Vita Mojo
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Feed It Back

Founded

2008

Country

United Kingdom

Website

feeditback.com

Vendor Details

Company Name

ReviewPush.com

Founded

2011

Country

United States

Website

www.reviewpush.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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