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Description
No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.
Description
Enhance your online presence, strengthen your brand reputation, and efficiently oversee your social media activities across various locations with Locl's user-friendly platform. This comprehensive tool consolidates the management of Google Business Profiles, directories, reputation oversight, local SEO, performance analytics, and much more, all aimed at optimizing workflows and boosting revenue. With a single dashboard, you can effortlessly maintain and modify your business listings on over 50 leading directories, ensuring that your business information remains accurate and uniform, which significantly improves local search visibility and helps potential customers discover you with ease. Stay on top of customer feedback by monitoring reviews in real-time across multiple channels. Our suite of tools safeguards your brand's reputation by facilitating effective review management, encouraging positive reviews, and enhancing customer satisfaction with tailored responses. Additionally, secure your Google My Business profile with a profile lock feature, which helps prevent unauthorized alterations to your business information. This meticulous approach to managing your online presence not only protects your brand but also fosters a trusting relationship with your clientele.
API Access
Has API
API Access
Has API
Integrations
Access EPoS
Bing
Facebook
Google Business Profile
Google Cloud Platform
Google Maps
Instagram
MapQuest
Mosaic by MethodWorx
Nuvei
Integrations
Access EPoS
Bing
Facebook
Google Business Profile
Google Cloud Platform
Google Maps
Instagram
MapQuest
Mosaic by MethodWorx
Nuvei
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Feed It Back
Founded
2008
Country
United Kingdom
Website
feeditback.com
Vendor Details
Company Name
Locl
Founded
2019
Country
United States
Website
locl.io
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label