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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FastServ® Cloud Queue Management System by SEDCO offers a seamless, cloud-hosted solution for managing customer queues and appointments virtually and on-site. Businesses can allow customers to book their spot remotely, reducing the need to physically wait in line and improving overall service efficiency. The system’s pay-per-counter pricing model ensures companies only pay for the resources they actually use, making it affordable for organizations of all sizes. FastServ® includes features like a mobile queueing app, real-time queue monitoring, customer segmentation and prioritization, and dynamic digital signage to keep customers informed and engaged. Optional hardware such as queuing kiosks and tablets can be integrated for an optimized in-branch experience. The platform is widely adopted across sectors like healthcare, government, banking, and telecom, helping these industries enhance customer satisfaction. FastServ® also offers 24/7 support and dedicated account management. Its cloud-based architecture allows easy scaling as business needs evolve without requiring expensive hardware upgrades.

Description

Jonot brings walk-in queues and scheduled appointments into one customer flow. Visitors join a virtual queue from a QR code, web link or kiosk, then follow live queue progress and estimated waiting time on their phone. No customer app or account is required. With Pro, customers book a service and available time online. Email verification, confirmations, reminders, calendar downloads and private booking-management links support the journey before the visit. Customers can cancel or reschedule within the permitted action windows. The staff calendar shows reservations, while configurable service durations, preparation and cleanup buffers, opening hours, breaks and queue capacity shape availability. Staff serve reservations and walk-ins through the same desk, and public screens identify appointments by anonymous codes. Use Jonot across multiple locations on existing tablets, computers and displays, with multilingual interfaces, custom branding, feedback and webhook integrations. Walk-in ticket operations can continue over a local network during a temporary internet outage. Reservations and booking management need an internet connection.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

webhooks.io No 

Integrations

webhooks.io Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$4.99/month
Starter plan $4.99/month for virtual queues. Pro plan $20.00/month adds reservations, online appointment booking and a staff calendar. Additional locations $5.00/month/location. Free 14 day trial.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SEDCO

Founded

1980

Country

United Arab Emirates

Website

sedco.co

Vendor Details

Company Name

Jonot Oy

Founded

2026

Country

Finland

Website

jonot.io

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Alternatives

Alternatives

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