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Description
FastLajna serves as a cloud-based AI receptionist designed specifically for small service-oriented businesses that rely on appointments, such as barbershops, beauty salons, wellness studios, and automotive services. Operating 24/7, it efficiently handles incoming calls, answering common inquiries related to services, pricing, and operating hours by utilizing data from the business's website. Additionally, it checks the availability of appointments via Google Calendar, enabling seamless booking, rescheduling, or cancellation of appointments, and can place callers on a waitlist if the service is at capacity. Business owners benefit from the ability to review call logs, transcripts, and summaries through the FastLajna application, which is equipped to support multiple languages, including Czech, Slovak, English, and Ukrainian. During setup, businesses can integrate their calendars, forward their existing phone numbers, and provide their website details, ensuring a smooth transition to using the service, which currently operates with Czech telephone numbers only. Moreover, this innovative solution not only enhances customer service but also streamlines appointment management for small businesses, ultimately contributing to improved operational efficiency.
Description
Hostly serves as a virtual AI receptionist and chat feature designed specifically for business websites. To integrate it, businesses need to insert a simple script snippet and provide relevant details about their offerings, operational hours, and pricing. Visitors to the website can engage in a chat, asking questions that the assistant addresses based on the business profile. When appointment scheduling is activated, it can suggest available times from Hostly’s calendar or a linked Beauty Calendar. Businesses can also opt to collect either deposits or complete payments through Stripe. The platform includes an inbox that allows staff to monitor conversations, take control of a chat thread, or return it to the AI when necessary. Tailored for small enterprises and services like salons, clinics, eateries, and retail shops, Hostly enhances customer interaction. Additionally, an optional WhatsApp button allows direct communication through the business’s WhatsApp for human replies, while Hostly’s AI refrains from engaging via WhatsApp or handling phone calls. This dual approach ensures that customers receive prompt assistance while allowing human staff to intervene when needed.
API Access
Has API
No
API Access
Has API
Yes
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Pricing Details
CZK 990/month
Starter costs CZK 990 per assistant per month and includes 100 billed call minutes; additional minutes cost CZK 10 each. Pay-as-you-go costs CZK 0 per month plus CZK 11 per billed minute. Each call is rounded up to whole minutes. Setup is free. One Czech (+420) number is included; other countries and number types are unsupported. Prices are final and invoiced without VAT.
Free Trial
Yes
Free Version
No
Pricing Details
€29.90/month
Monthly plans: Counter €29.90 (600 conversations and 1,800 AI replies), Reception €49.90 (1,200 conversations and 3,600 replies), Hall €99.90 (3,000 conversations and 9,000 replies), and Headquarters €200 (7,000 conversations and 21,000 replies); prices are per month and exclude VAT. Pay-as-you-go is €10 for 500 AI replies, including VAT, with no subscription. Optional booking deposits incur a 1% Hostly platform fee; Stripe fees are separate.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fastlajna
Founded
2026
Country
Czech Republic
Website
fastlajna.cz/en
Vendor Details
Company Name
Icaro Nutrition
Country
Spain
Website
hostly.org.es