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Description
Fakturia efficiently manages your customer contracts, overseeing aspects such as minimum contract duration, billing cycles, notice periods, and whether they are prepaid or postpaid, ensuring everything is handled automatically and on time. Additionally, Fakturia is designed to support multiple currencies and languages, along with accommodating country-specific tax rates, making it ideal for global markets. The platform simplifies the often tedious cancellation process, allowing it to be completed in just a few clicks; customers promptly receive cancellation confirmations via email and, if needed, corrected invoices for any overpayments. You can manage an unlimited number of brands through a single Fakturia account, organizing articles and contracts by project. Moreover, the built-in text management system allows for complete internationalization of all content in various languages, while the scripting capabilities enable the straightforward resolution of logical dependencies. This comprehensive approach ensures that all facets of customer contracts and brand management are handled seamlessly, making Fakturia an invaluable tool for businesses operating on an international scale.
Description
MINDBill offers a comprehensive solution tailored to the specific requirements of carriers across various business lines, including voice, data, content, and video, whether they operate in fixed, mobile, cable, or satellite sectors, and cater to both prepaid and postpaid customers. This platform empowers telecom providers to swiftly launch services, automate business processes, and manage complex business models while efficiently overseeing millions of subscribers and transactions. The suite features web-based applications that facilitate the complete management of any customer lifecycle, whether they are private individuals or businesses, and whether on prepaid or postpaid plans. In addition, MINDBill includes a customer care application designed for customer service representatives and a self-service app for subscribers, allowing them to access invoices online, process payments, and monitor their data package usage. Furthermore, the user-friendly module designed for telco retail shops enables operators like GSM and TDMA to seamlessly sell a variety of products, services, and accessories. The Point of Sale (PoS) system is equipped with advanced functionalities, including resource and inventory management, as well as sales and cashier management, ensuring a streamlined retail experience for both operators and customers alike. With its diverse tools and features, MINDBill stands out as a versatile partner for telecom operators looking to enhance their service offerings and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Vertex
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Luminea IT Services
Founded
2007
Country
Germany
Website
www.fakturia.de
Vendor Details
Company Name
MIND CTI
Founded
1995
Country
United States
Website
www.mindcti.com
Product Features
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
