Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Picture the ability to quickly address customer needs and swiftly tackle production challenges. With the FactoryTalk® Remote Access™ solution, there's no need to travel for managing, configuring, or establishing secure connections to customer equipment. Experience a more efficient way to provide exceptional support from any location. Instantly access and assist customer machinery at a moment’s notice! When customers reach out, you can establish a connection rapidly, regardless of your whereabouts. By utilizing remote access, you eliminate the expensive time and costs associated with travel for assistance. This will not only benefit your customers, but it will also enhance your financial savings. Being able to service customer equipment on demand allows you to expedite solutions, minimize downtime, and elevate overall productivity. Ensuring the safety of your operations is paramount; with features like multi-factor authentication, encrypted protocols, and stringent local access controls, you can prioritize security effectively. Moreover, this approach not only streamlines support but also fosters stronger relationships with your clients, ultimately leading to sustained business growth.
Description
VeltoDesk is a remote desktop tool that enables users to connect to and operate another Windows machine for both remote assistance and unattended access. With the application, individuals can easily initiate a session without the need for a user account or traditional installation by simply executing the program and inputting the ID and password of the remote device. This software offers features such as attended support sessions, secure unattended access with password protection, file transfer capabilities, a favorites list for easy access, and an address book for managing connections. It is designed to cater to IT support specialists, managed service providers, small enterprises, and individuals who wish to help others with their computers or remotely access their own. According to the provider, VeltoDesk is available free of charge for both personal and business use. Additionally, its connection process is engineered to seamlessly navigate through routers and firewalls, eliminating the need for users to set up port forwarding, thus simplifying the remote access experience. This makes it a practical solution for a variety of users looking for efficient remote support options.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free for personal and commercial use, with no time limit, subscription, or per-seat fees.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rockwell Automation
Founded
1903
Country
United States
Website
www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html
Vendor Details
Company Name
VeltoDesk
Founded
2026
Country
Italy
Website
veltodesk.com/en
Product Features
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No