Im OnCall Description
I'm OnCall, a cost-effective and secure online help desk software, allows organizations to provide remote support via the Internet to their customers. Within minutes, you can offer your customers world-class Live Chat support. You can embed I'm OnCall URLs into your website. You can simply embed a Live Chat button with the given URL to your website. Customers will then be able to request to chat with an agent. Agents can have up 10 simultaneous chat sessions in order to handle high volumes of customers during peak times. I'm OnCall allows you to establish a temporary connection with your customer's computer using no pre-installed software. Remotely controlling the computers of your customers allows you to quickly and efficiently resolve their technical and IT support issues. Remotely controlling your customers' computers allows your agents to save time and travel costs.
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