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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FACTORY is the pioneering online platform tailored specifically for fabricators and manufacturers of flashing. It empowers both your customers and staff throughout the entire ordering process. With Factory, you can efficiently create and oversee orders, enhancing your control and understanding of the production workflow while offering an exceptional experience for your clientele. Every aspect of your business—from individual customers to specific orders and intricate details—can be managed in one centralized location. Whether it's custom flashings or boxes of screws, Factory accommodates all your needs. You have the ability to establish personalized pricing and various price tiers, proving that no requirement is too complicated for Factory. Additionally, you can manage inventory levels, track material usage, and much more. The platform enables you to design and automatically price custom flashings, eliminating the need for manual drawings. Craft impressive work orders that serve both your customers and streamline your production. Moreover, Factory effortlessly integrates with your accounting software to automate the transfer of orders, while also providing timely email notifications to customers as soon as their orders are processed. This seamless integration not only enhances operational efficiency but also significantly improves customer satisfaction.

Description

Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
Ringostat
Roistat
UseDesk

Integrations

Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
Ringostat
Roistat
UseDesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Factory Technologies Pty Ltd.

Founded

2018

Country

Australia

Website

factory.app

Vendor Details

Company Name

retailCRM

Country

Russia

Website

www.retailcrm.pro/

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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