retailCRM Description

Learn how your team can process orders, requests, automate marketing, and analyze results. All orders from all sources are compiled into one list and distributed among operators. Each customer has an overall communication history regardless of the channel. Triggers automatically assign tasks to employees, send messages to customers, and modify their data. Operators work in one window mode. It is not necessary for them to leave CRM to view stock balances, issue invoices, or arrange delivery. Collect customer data from all sources within CRM. This data can be used to segment the base. For increased repeat sales, set up automatic rules. Segment-based personalized mailings can be sent. Communicate with customers using messengers in CRM interface. In just 2 clicks, you can view all previous information about customers. In CRM conversations, you can create orders directly. Built-in product catalog allows you to check stock availability.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
retailCRM
Headquarters:
Russia
Website:
www.retailcrm.pro/

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Online

retailCRM Features and Options

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

retailCRM Lists