Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Facil-IT is a comprehensive CMMS designed specifically for service providers tasked with overseeing maintenance and facility operations across various client locations. Tailored for sectors such as outsourced facilities management, property services, and field service organizations, it serves industries including real estate, hospitality, healthcare, and government among others.
By integrating service providers, technicians, and clients into a unified platform, Facil-IT enhances the efficiency of work order processes, accelerates response times, and ensures operational transparency regarding contracts, assets, and service agreements.
The platform boasts several essential features and advantages, including:
• Management of Work Orders & Service Requests
• Oversight of Multi-Client & Multi-Site Portfolios
• Enabling Mobile Workforce Capabilities
• Tracking of SLAs & Monitoring Service Performance
• Comprehensive Reporting & Operational Insights
Discover more about how Facil-IT can optimize your facility management needs at facilit.fm. This solution not only simplifies operations but also empowers users with the tools necessary for effective management and communication across multiple sites.
Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Facil-IT
Founded
2014
Country
United States
Website
www.facilit.fm/
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
Yes
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No