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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Facil-IT is a comprehensive CMMS designed specifically for service providers tasked with overseeing maintenance and facility operations across various client locations. Tailored for sectors such as outsourced facilities management, property services, and field service organizations, it serves industries including real estate, hospitality, healthcare, and government among others. By integrating service providers, technicians, and clients into a unified platform, Facil-IT enhances the efficiency of work order processes, accelerates response times, and ensures operational transparency regarding contracts, assets, and service agreements. The platform boasts several essential features and advantages, including: • Management of Work Orders & Service Requests • Oversight of Multi-Client & Multi-Site Portfolios • Enabling Mobile Workforce Capabilities • Tracking of SLAs & Monitoring Service Performance • Comprehensive Reporting & Operational Insights Discover more about how Facil-IT can optimize your facility management needs at facilit.fm. This solution not only simplifies operations but also empowers users with the tools necessary for effective management and communication across multiple sites.

Description

Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Facil-IT

Founded

2014

Country

United States

Website

www.facilit.fm/

Vendor Details

Company Name

TEAM Software

Founded

1989

Country

United States

Website

teamsoftware.com/software/servicetrac/

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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