Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Facelift Cloud stands out as a premier social media management solution, allowing users to effortlessly publish, advertise, oversee, monitor, analyze content, and engage their community in just a few clicks. It enables the centralized and effective management of activities across platforms such as Facebook, Twitter, Instagram, YouTube, Xing, LinkedIn, and more, making it a world-class tool in over 50 countries. This versatile platform is designed to cater to businesses of all sizes and ensures top-notch data security through ISO 27001 compliance, as well as adherence to GDPR standards. Whether your goal is to schedule and disseminate social media posts on a large scale or to evaluate the success of your content, our marketing solution is geared to elevate your social media presence significantly. The user-friendly post-creation process guarantees the production of high-quality content across all channels, while managing and responding to numerous messages becomes manageable with the unified inbox feature that organizes your community interactions seamlessly. Additionally, Facelift Cloud enhances your ability to engage with audiences, making communication streamlined and effective.
Description
In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.
API Access
Has API
API Access
Has API
Integrations
Crowd Analyzer
Facebook
Facebook Ads
Google Business Profile
Instagram
LinkedIn
MARMIND
Meta Ads
Netino
Pinterest
Integrations
Crowd Analyzer
Facebook
Facebook Ads
Google Business Profile
Instagram
LinkedIn
MARMIND
Meta Ads
Netino
Pinterest
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Facelift
Founded
2011
Country
Germany
Website
www.facelift-bbt.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/social/
Product Features
Social Media Advertising
Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring