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Average Ratings 0 Ratings
Description
Facelift Cloud stands out as a premier social media management solution, allowing users to effortlessly publish, advertise, oversee, monitor, analyze content, and engage their community in just a few clicks. It enables the centralized and effective management of activities across platforms such as Facebook, Twitter, Instagram, YouTube, Xing, LinkedIn, and more, making it a world-class tool in over 50 countries. This versatile platform is designed to cater to businesses of all sizes and ensures top-notch data security through ISO 27001 compliance, as well as adherence to GDPR standards. Whether your goal is to schedule and disseminate social media posts on a large scale or to evaluate the success of your content, our marketing solution is geared to elevate your social media presence significantly. The user-friendly post-creation process guarantees the production of high-quality content across all channels, while managing and responding to numerous messages becomes manageable with the unified inbox feature that organizes your community interactions seamlessly. Additionally, Facelift Cloud enhances your ability to engage with audiences, making communication streamlined and effective.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
X (Twitter)
Crowd Analyzer
Facebook Ads
Google Business Profile
LinkedIn
MARMIND
Meta Ads
Netino
Integrations
Facebook
Instagram
X (Twitter)
Crowd Analyzer
Facebook Ads
Google Business Profile
LinkedIn
MARMIND
Meta Ads
Netino
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Facelift
Founded
2011
Country
Germany
Website
www.facelift-bbt.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
Social Media Advertising
Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring