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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fabylon Statistics is a self-hosted, cookieless web analytics solution designed for organizations seeking transparent traffic insights while maintaining control over their analytics data. It offers a variety of features, including real-time and historical dashboards, detailed page and referrer reporting, along with campaign and UTM tracking, and insights into user devices and locations through local GeoIP. Users can export data in CSV format, schedule reports, and customize data retention settings. Instead of using persistent tracking cookies, it employs a daily rotating hash for visitor identification to enhance privacy. Additionally, it supports integrations with popular platforms like WordPress, Drupal, Joomla, and Shopify. The core analytics service is available for free, while optional one-time Pro editions provide advanced features such as AI-assisted analysis, automated insights, and workflows utilizing agents or webhooks, all without the need for a recurring subscription for analytics. This structure ensures that organizations can tailor their analytics experience to meet their specific needs while preserving user privacy.

Description

We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Drupal
Joomla!
Shopify
WordPress

Integrations

Drupal
Joomla!
Shopify
WordPress

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fabylon

Country

Finland

Website

fabylon.net/statistics/

Vendor Details

Company Name

RSJoomla!

Country

United States

Website

www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Product Features

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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