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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Fabrix.ai serves as a robust AI operations platform tailored for site reliability engineering, observability, network operations, and IT departments. It equips teams with AI agents and a collective operational data context, enabling them to probe incidents, link information from various IT systems, discern probable causes, and streamline their response efforts. By integrating operational data and tools via the Model Context Protocol (MCP), the platform facilitates seamless workflows across monitoring, service management, and networking environments. Businesses can leverage Fabrix.ai to unify telemetry and operational insights, automate repetitive investigative processes, and support engineers in making informed, context-driven operational choices. This advanced solution is specifically designed for enterprise operations teams eager to enhance their existing IT processes with AI-enhanced analysis and proactive measures, ultimately fostering a more efficient and responsive operational environment. The emphasis on collaboration and data integration signifies its potential in transforming traditional IT operations into a more dynamic framework.

Description

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atera No 
Azure-AD-External-Identities No 
Google Drive No 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft SharePoint No 
Microsoft Teams No 
Okta No 
Salesforce No 
ServiceNow Customer Service Management No 
Slack No 
TeamViewer No 

Integrations

Atera Yes 
Azure-AD-External-Identities Yes 
Google Drive Yes 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Okta Yes 
Salesforce Yes 
ServiceNow Customer Service Management Yes 
Slack Yes 
TeamViewer Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fabrix.ai

Founded

2015

Country

United States

Website

fabrix.ai

Vendor Details

Company Name

Atera

Founded

2012

Country

United States

Website

www.atera.com/ai/robin/

Product Features

Product Features

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

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