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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We have combined the finest elements of FIREHOUSE Software with ESO Fire technology and expertise to develop ESO Fire RMS, a comprehensive upgrade designed for you and your teams, serving as the only Fire RMS system you will ever require for both present and future needs. This system is contemporary, user-friendly, secure, intuitive, customizable, data-oriented, and significantly enhances efficiency. Address the most challenging demands of your fire department with the ESO Fire Records Management System. There's no reason to redundantly enter the same information multiple times; with ESO’s integrated fire software solutions, you only need to input data once, and we handle the rest seamlessly. We automatically submit data to the state on your behalf, adhering to each state’s schedule and necessary format. Our Fire product is fully compliant with NFIRS requirements, and our advanced validation features expedite report completion while making error correction straightforward. Moreover, if you utilize ESO EHR, you will eliminate the hassle of generating two reports for a single call, ensuring a more streamlined process. This level of integration not only saves time but also enhances the overall accuracy and reliability of your data management.

Description

RedAlert is an integrated fire department management and records management system developed by Alpine Software to support emergency response operations, administrative workflows, and regulatory reporting. The platform combines incident reporting, dispatch communications, personnel records, training management, scheduling, fire prevention, and asset maintenance within a single database. Its NERIS-certified incident reporting capabilities include incident templates, automated narratives, data validation, and integration with computer-aided dispatch systems. RedAlert Responder delivers emergency alerts to firefighters' mobile devices and provides real-time response status, GPS navigation, and access to hydrant and pre-incident planning information. Personnel management features track firefighter certifications, training records, shift assignments, attendance, and participation in departmental activities. The software supports volunteer firefighter compensation and recognition programs, including LOSAP, pay-per-call, stipends, and point-based attendance systems. Fire prevention tools manage property inspections, permits, occupancy records, hazardous materials information, and investigation documentation. Equipment management capabilities include apparatus inspections, inventory tracking, SCBA records, hose testing, maintenance schedules, and automated work orders. RedAlert offers configurable forms, custom reports, mobile applications, station kiosks, and operational dashboards to help departments coordinate activities and maintain accurate records.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Code3 Strategist No 

Integrations

Code3 Strategist Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ESO

Founded

2004

Country

United States

Website

www.firehousesoftware.com

Vendor Details

Company Name

Alpine Software

Country

United States

Website

alpinesoftware.com/platform/

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Product Features

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

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