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Description
FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.
Description
Remote Eye is an innovative software platform that utilizes smart glasses, smartphones, tablets, and PCs to facilitate information sharing between on-site personnel and support teams. This tool is designed to aid users in performing challenging tasks and maintaining operations by providing real-time access to critical data while closely monitoring the ongoing situation. You can connect with an expert through live video remote assistance, which allows for immediate troubleshooting and resolution of any issues that arise. With features like hands-free operation, cloud-based functionality, screen sharing, and high-quality communication tools, Remote Eye streamlines the process of addressing and resolving problems. Additionally, it allows users to share information during calls and record interactions for future reference with remote collaborators or third-party experts. The inclusion of a red dot pointer further enhances focus on essential elements during discussions. Our platform is committed to ensuring seamless communication, safeguarding your data, and simplifying business interactions with key clients, allowing you to concentrate on what truly matters in your operations. With Remote Eye, you gain not just a tool, but a partner in enhancing productivity and collaboration.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FASTEP
Website
fastep.io
Vendor Details
Company Name
Wideum
Founded
2015
Country
Spain
Website
wideum.com/remote-eye