Remote Eye Description
Remote eye uses smart glasses, smartphones and tablets to share information with on-site support personnel and operators. It assists users in executing difficult tasks and maintenance. Remote eye also keeps an eye on the remote situation. You can connect to an expert via live video remote assistance to solve any problem. Remote Eye is a hands-free, cloud-based screensharing service that provides quality solutions and efficient communication to solve any problem. Remote Eye allows you to share information, record and save it for later review with remote experts. The red dot pointer helps you focus on the relevant information. We make it easy to focus on the important things. This is why we: Avoid communication cuts, ensure that your information is safe, and make it easier for you to build business relationships with key customers.
Remote Eye Alternatives
Plutomen Connect
Plutomen Connect allows frontline workers to easily transfer knowledge across your operations. It also makes it easy to solve problems remotely using HD video streaming. Experts can connect remotely in one click to diagnose technical issues and resolve them immediately. Plutomen Connect, paired with smart glasses like RealWear, enhances remote assistance experience for frontliners. They can collaborate remotely and diagnose problems with both their hands. Real-time visual guidance for daily MRO via AR annotations on images and video recordings, an encrypted chat module, intelligent analysis, an admin dashboard - complete digitalized self help manuals and workflows that match company's SOPs. The solution can be seamlessly integrated with various industry-grade smart glasses. It can also be accessed from browsers on smart android phones, iPhones, iPads, and tablets.
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TeamViewer
TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.
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HELPAR
HELPAR, which combines AR technology and video streaming, is an efficient collaborative solution to remote guidance. This overlays the user's camera picture with computer-generated visuals to allow interactions and AR markings. You can now easily explain and show your issues by starting a live transmission right from your smartphone or smart glasses. AR annotations enhance videos and images, which are broadcast in real-time between users. Sticky annotations are permanent and remain in place throughout remote assistance calls. This makes it easy to refer to the issue at hand. Use AR markings to mark the location you are referring. Trackers can be set up using CAD data, 3D models, or 3D scans to provide a reference without the need for complicated configurations.
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Viewabo
Built for operational efficiency. Designed to encourage team collaboration. Viewabo helps you provide technical support faster and easier by turning your phone camera into your eyes. Connect with customers via SMS. Customers can click on the link and share their smartphone camera with you so that you can solve issues as if they were in your presence. Why tell customers to fix their problems when you can show it? During live video sessions, you can annotate the screen to show customers what to do. Freeze frame the video of the customer at any time for a clearer and more detailed view, making it easier to work together towards a resolution. Share how you support to save time. You can share recordings with other teams in a few clicks to achieve your goals more quickly. Viewabo remote visual assistance transforms frustrating customer experience into easier diagnosis and quicker resolutions using visual cues. This makes everyone's life easier than traditional support methods.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Wideum
Year Founded:
2015
Headquarters:
Spain
Website:
wideum.com/remote-eye
Media
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Product Details
Platforms
iPhone
iPad
Android
Customer Support
24/7 Live Support
Online
Remote Eye Features and Options
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