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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.

Description

Amplifier, a key component of the Adoption Central suite, enhances adoption throughout your organization by providing engaging, immediate learning experiences. Additionally, Amplifier maximizes the effectiveness of enterprise technologies by transforming workflows to align consistently with your objectives. Ultimately, achieving a satisfactory return on investment relies not only on adoption rates but also on ensuring that new systems like CRM, ERP, or HCM yield the anticipated results and value. Featuring technology that is currently under patent consideration, Amplifier is part of Adoption Central, which offers a continuous adoption framework that ensures a unified and engaging learning approach across all enterprise systems in your organization, both now and in the future. This approach means that you won’t need to start from scratch each time you implement new solutions within your ecosystem, allowing for a more efficient transition. Consequently, you will allocate less time and resources to training your staff on new tools and focus more on achieving tangible results.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Build-Apps No 
CSS Yes 
DIGIT No 
GridOS No 
Guidewire No 
Intercom Yes 
Konsolidator No 
Loom Yes 
Majesco No 
Microshare No 
Mixpanel Yes 
SAP Internet of Things No 
Segment Yes 
TIM BPM Suite No 
Vidyard Yes 
YouTube Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Amazon S3 No 
Build-Apps Yes 
CSS No 
DIGIT Yes 
GridOS Yes 
Guidewire Yes 
Intercom No 
Konsolidator Yes 
Loom No 
Majesco Yes 
Microshare Yes 
Mixpanel No 
SAP Internet of Things Yes 
Segment No 
TIM BPM Suite Yes 
Vidyard No 
YouTube No 
Zapier No 
Zendesk No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FAQPRIME

Website

www.faqprime.com

Vendor Details

Company Name

PwC

Founded

1998

Country

United Kingdom

Website

www.pwc.com/us/en/products/amplifier.html

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

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