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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Everyone understands that a poorly executed onboarding process combined with a lack of self-service assistance can lead to immediate user drop-off from your product. In today's competitive market, this is simply not a risk you can afford to take. Faqprime is an innovative knowledge management platform powered by AI, specifically designed to improve customer support and boost user engagement. It features an array of tools like tailored user onboarding tours, contextual help within the app, pop-ups to encourage feature adoption, in-app surveys, Net Promoter Score (NPS) tools, a product education academy, and a dedicated area for product updates. Additionally, Faqprime offers a customizable, SEO-friendly knowledge base that includes free SSL and support for custom domains. The platform is built for seamless integration with existing systems, accommodates multimedia content, and boasts sophisticated search capabilities. Furthermore, Faqprime's analytics provide real-time insights into user interactions, empowering businesses to refine their support content and elevate the overall user experience while ensuring users remain engaged. With such comprehensive features, Faqprime positions itself as an essential tool for businesses looking to enhance user retention and satisfaction.

Description

OnScreen is the most trusted Digital Adoption Platform (DAP), for SAP or any other browser-based enterprise application. Just in time OnScreen guidance can help you increase process efficiency and user productivity. Optimize SAP onboarding, Increase Employee Productivity, and Reduce Training Costs by up to 50% In-application walkthroughs for SAP ECC and SAP S4HANA transform business users into superusers. OnScreen is highly rated for its simplicity and usability. Any subject matter expert or trainer can create and manage content in minutes. OnScreen guides Users can access live overlays in any web application such as SAP, Salesforce SuccessFactors and Workday. OnScreen is very easy to set up and requires no server installation. OnScreen is a digital adoption platform for enterprises that offers flexible licensing and guarantees a high ROI.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Calendly Yes 
Gamyte No 
Infor CPQ No 
Infor CloudSuite Financials No 
Infor CloudSuite HCM No 
Loom Yes 
Mixpanel Yes 
NetSuite No 
Oracle Cloud CX No 
Oracle Fusion Cloud HCM No 
SAP Ariba No 
SAP ERP No 
Salesforce No 
Salesforce CPQ No 
Segment Yes 
ServiceNow No 
Workday HCM No 
YouTube Yes 
Zendesk Yes 

Integrations

Amazon S3 No 
Calendly No 
Gamyte Yes 
Infor CPQ Yes 
Infor CloudSuite Financials Yes 
Infor CloudSuite HCM Yes 
Loom No 
Mixpanel No 
NetSuite Yes 
Oracle Cloud CX Yes 
Oracle Fusion Cloud HCM Yes 
SAP Ariba Yes 
SAP ERP Yes 
Salesforce Yes 
Salesforce CPQ Yes 
Segment No 
ServiceNow Yes 
Workday HCM Yes 
YouTube No 
Zendesk No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FAQPRIME

Website

www.faqprime.com

Vendor Details

Company Name

OnScreen

Founded

2017

Country

United States

Website

onscreen.us

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning Yes 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Onboarding

Course Management No 
Document Management No 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook No 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal Yes 
Task Management No 
Tax Forms No 
Training Management Yes 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS No 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation No 
Synchronous Learning Yes 
Training Companies No 
eCommerce No 

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