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Description
Eye4Task is a versatile, secure, and scalable cloud-based solution that offers a seamless experience. This platform is accessible as a SaaS across multiple clouds, including Amazon AWS and Google GPC, as well as through a private cloud on-premises option. Activation is rapid, taking only a few hours, enabling immediate operational readiness from virtually anywhere, with safety as a priority. Designed with an intuitive web interface, Eye4Task caters to both small and medium enterprises (SMEs) and larger corporations, and it includes an Android app optimized for smartphones and smart glasses, featuring distinct UI/UX designs tailored to each device. Companies have the flexibility to independently configure and tailor the platform to meet their specific requirements from the outset. Additionally, Eye4Task offers a White Label option, allowing the remote support app to be branded as a proprietary service. Its open architecture enhances compatibility, allowing for integration with third-party systems, such as knowledge bases and IoT platforms, via APIs and pre-existing connectors, fostering a collaborative ecosystem for businesses to thrive. This adaptability ensures that organizations can leverage Eye4Task to meet their evolving needs effectively.
Description
A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Google Cloud Platform
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Integrations
Amazon Web Services (AWS)
Amdocs Customer Experience Suite
CSG Advanced Convergent Platform (ACP)
Genesys Cloud CX
Google Cloud Platform
Microsoft 365
Microsoft Dynamics GP
Oracle Service
Pega Customer Service
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29.99/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HeadApp
Founded
2014
Country
Italy
Website
headapp.eu/eye4task/
Vendor Details
Company Name
TechSee
Country
Israel
Website
www.techsee.me/
Product Features
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing