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Average Ratings 0 Ratings
Description
Extenda equips your IT department with essential technical expertise and adaptable resources to fulfill their strategic aims. Since 1969, we have been a trusted partner for businesses seeking assistance in areas like security, backups, communications, development, and desktop support, allowing them to outsource specialized IT applications and projects effectively. We offer comprehensive company-wide support services while also specializing in targeted projects to help you meet your organizational goals. Over the decades, Extenda has honed its skills in designing, installing, and managing both onsite and remote desktop support operations tailored to our clients' needs. Our extensive desktop support services and deep knowledge enhance efficiencies across our varied customer base. With a team of Cisco-certified engineers, we ensure your data remains secure and help reduce the financial burden of virus or intrusion recovery by aligning your network with the latest critical security measures for routers, switches, firewalls, and virtual private networks. Additionally, our commitment to ongoing innovation and customer satisfaction sets us apart as a leader in the IT support industry.
Description
Unified Communications and Collaboration as a Service (UCCaaS) eliminates obstacles to teamwork, enhancing productivity for teams through secure and scalable communication solutions. UCCaaS aims to replicate the high availability, reliability, resilience, and security characteristics typical of advanced carrier-class networks. This service streamlines collaboration for both onsite and remote teams while facilitating smooth communication with clients. Designed for small businesses, government agencies, and large enterprises, UCCaaS offers a comprehensive suite of managed services that includes scalable call control, voicemail, instant messaging, presence, and mobility features. By improving operational efficiency and enhancing customer interactions, UCCaaS integrates flawlessly with existing systems via application programming interfaces (APIs). Delivered through Verizon’s private cloud, it operates over a secure and dependable global IP network, ensuring that communication remains uninterrupted and efficient. The result is a modern communication platform that supports diverse business needs while fostering a collaborative environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Extenda Networks
Country
United States
Website
www.teamextenda.com
Vendor Details
Company Name
Verizon Media
Founded
1983
Country
United States
Website
www.verizon.com/business/products/voice-collaboration/unified-communications/unified-communications-and-collaboration-as-a-service/
Product Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail