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Description

Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.

Description

Vakoso is an innovative, cloud-oriented PropTech platform aimed at enhancing and modernizing the process of reporting faults and repairs in real estate management. By replacing the confusion of disorganized maintenance requests sent through WhatsApp, phone calls, or handwritten notes, it introduces a streamlined, efficient, and professional ticketing system that ensures all issues are easily trackable. This solution effectively connects tenants with property managers by integrating physical QR codes with an advanced digital dashboard, facilitating better communication and response times. Ideal for private landlords, property management firms, Housing Associations, and facility managers, Vakoso represents a significant advancement in maintenance management practices. Additionally, the platform’s user-friendly interface ensures that all stakeholders can navigate the system with ease, thereby improving overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

Integrations

Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$19
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Service Express

Founded

1993

Country

United States

Website

serviceexpress.com/expressconnect/

Vendor Details

Company Name

Vakoso

Founded

2026

Country

Germany

Website

vakoso.com/en

Product Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Product Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

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