Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your efficiency and streamline support with ExpressConnect, a comprehensive solution tailored for optimal data center maintenance. Our service proactively detects failures and reduces downtime through robust hardware monitoring of your server, storage, and network systems. Forget about the hassle of making service calls, as our automated support features open tickets based on real-time alerts around the clock. Each ticket comes with fault diagnosis and valuable service insights, ensuring that you are always informed. With secure, agentless, and email-based options, managing your service tickets becomes an effortless task that you can accomplish from anywhere at any time. You can easily upload technical documents and share notes to facilitate direct collaboration with your engineer. Stay updated on the status of your service tickets in real-time and access historical data categorized by agreement, location, or date. Moreover, you can seamlessly integrate ticket placement into your existing ITSM system. By leveraging the support data provided, you can make informed forecasts for infrastructure projects and tailor your maintenance coverage effectively. This holistic approach not only simplifies operations but also empowers you to maintain a proactive stance on your data center management.
Description
Modius offers solutions to manage the availability, capacity, efficiency, and availability of critical facilities. OpenData, our flagship product, includes all the tools, including DCIM, needed to manage mission-critical infrastructure performance, which includes seamless integration with disparate devices. OpenData integrates analytics, dashboards and graphical views into a single pane of glass. Modius collaborated with the ESTCP to demonstrate a Middleware solution that makes it easier to use utility and facility data to improve facility management, operation, maintenance, and operations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Datadog
Yes
HPE OneView
Yes
Nagios Core
Yes
Niagra Framework
No
SolarWinds Access Rights Manager
Yes
Splunk Cloud Platform
Yes
WhatsUp Gold
Yes
Zabbix
Yes
Zenoss
Yes
Integrations
Datadog
No
HPE OneView
No
Nagios Core
No
Niagra Framework
Yes
SolarWinds Access Rights Manager
No
Splunk Cloud Platform
No
WhatsUp Gold
No
Zabbix
No
Zenoss
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
Contact for pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Service Express
Founded
1993
Country
United States
Website
serviceexpress.com/expressconnect/
Vendor Details
Company Name
Modius
Founded
2004
Country
United States
Website
www.modius.com
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
Product Features
Data Center Management
Audit Trail
Yes
Behavior-Based Acceleration
Yes
Cross Reference System
No
Device Auto Discovery
Yes
Diagnostic Testing
No
Import / Export Data
Yes
JCL Management
No
Multi-Platform
Yes
Multi-User
Yes
Power Management
Yes
Sarbanes-Oxley Compliance
No
IT Asset Management
Asset Tracking
Yes
Audit Management
No
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No