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Description
A versatile business intelligence platform designed to deliver comprehensive analysis of operations, sales, inventory, and more within pharmacy and healthcare organizations. Users can access and query various data sources through a user-friendly, centralized web interface. This innovative technology allows for extensive data queries to be executed in minutes instead of hours, enhancing efficiency. It enables concurrent back-end ETL (extract, transform, load) processes and front-end analytics without interference, streamlining overall operations. As your business evolves, this tool adapts to meet growing computational demands through ongoing enhancements and scalable capabilities. Promoting widespread e-payment acceptance among healthcare payers hinges on strategic planning, expertise, and leading through example. Learn how dialysis centers and other renal care providers can achieve financial sustainability by optimizing their revenue cycles effectively. Furthermore, uncover the compelling evidence that supports transitioning members to digital communication methods for improved engagement and efficiency.
Description
Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Change Healthcare
Founded
1986
Country
United States
Website
www.changehealthcare.com/pharmacy/business-intelligence/explore-dx/
Vendor Details
Company Name
Press Ganey
Founded
1985
Country
United States
Website
www.pressganey.com
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management