Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.
Description
ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dell APEX AIOps
Yes
GitHub
No
Microsoft 365
No
Microsoft Teams
No
PagerDuty
Yes
ServiceNow
Yes
Slack
Yes
Splunk APM
Yes
Integrations
Dell APEX AIOps
No
GitHub
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
PagerDuty
No
ServiceNow
No
Slack
No
Splunk APM
No
Pricing Details
$100/month/sensor
Most applications need a single credit
Buy what you need and expand anytime
Volume and bundle discounts are available
Multiple support plan options
Buy what you need and expand anytime
Volume and bundle discounts are available
Multiple support plan options
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Exoprise
Website
www.exoprise.com
Vendor Details
Company Name
ServicePilot
Founded
2001
Country
France
Website
www.servicepilot.com/en/
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
No
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
No
Full Transaction Diagnostics
No
Performance Control
No
Resource Management
No
Root-Cause Diagnosis
No
Server Performance
No
Trace Individual Transactions
No
Log Management
Archiving
No
Audit Trails
No
Compliance Reporting
No
Consolidation
No
Data Visualization
No
Event Logs
No
Network Logs
No
Remediation
No
Syslogs
No
Thresholds
No
Web Logs
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No