Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Exeechain is a customer success platform for B2B SaaS companies that puts churn prediction, account health scoring and failed payment recovery in a single product. Each customer is scored from 0 to 100 every day, the signals driving that score are spelled out in plain English, and the rescue email is drafted from that account's own support tickets, NPS answers, usage and renewal date, then held for a human to approve.
Data comes in from Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack. A failed card triggers a dunning sequence that stops as soon as the payment goes through. Revenue forecasts are timed to actual renewal dates, QBRs are written from the account's data, and an AI Copilot answers questions about any customer from that workspace's records.
The free plan is the full product on a realistic sample dataset. Paid plans start at $299 per month for 150 customers, then $999, $2,999 and Enterprise from $5,900. No implementation fee, month to month.
Description
Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Intercom
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
AWeber
No
Easyflow
No
Exclaimer
No
Freshdesk
No
Freshservice
No
HubSpot Service Hub
No
Integrations
Intercom
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
AWeber
Yes
Easyflow
Yes
Exclaimer
Yes
Freshdesk
Yes
Freshservice
Yes
HubSpot Service Hub
Yes
Pricing Details
$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Trial
No
Free Version
Yes
Pricing Details
$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Exeechain
Founded
2025
Country
Nepal
Website
exeechain.com
Vendor Details
Company Name
Pronto Holdings
Founded
2016
Country
United States
Website
www.simplesat.io
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No