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Description
Exeechain is a customer success platform for B2B SaaS companies that puts churn prediction, account health scoring and failed payment recovery in a single product. Each customer is scored from 0 to 100 every day, the signals driving that score are spelled out in plain English, and the rescue email is drafted from that account's own support tickets, NPS answers, usage and renewal date, then held for a human to approve.
Data comes in from Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack. A failed card triggers a dunning sequence that stops as soon as the payment goes through. Revenue forecasts are timed to actual renewal dates, QBRs are written from the account's data, and an AI Copilot answers questions about any customer from that workspace's records.
The free plan is the full product on a realistic sample dataset. Paid plans start at $299 per month for 150 customers, then $999, $2,999 and Enterprise from $5,900. No implementation fee, month to month.
Description
Scritch serves as an AI recovery agent tailored for support and product teams within B2B software organizations. Its software development kit (SDK) links a failed action within an application to a recovery process that analyzes the server's response alongside pertinent read-only data. This process translates the issue into simple terms and solicits information from the user that only they would possess. When a modification is required, Scritch seeks approval and verifies through code that the solution is effective before notifying the user that they can proceed. Teams have the flexibility to outline the tools and repair procedures accessible to the agent. In instances where Scritch is unable to resolve an issue, it compiles a detailed explanation and case history for the support team and can seamlessly transfer the case to associated ticketing and messaging systems. Typical scenarios include issues like rejected invoices, unsuccessful imports or uploads, expired sessions, and access-related problems. Importantly, the product focuses specifically on addressing technical barriers in B2B applications, steering clear of consumer-oriented tasks such as social media ban appeals or content moderation challenges, ensuring that it remains dedicated to enhancing operational efficiency in the business sector.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Intercom
Yes
Slack
Yes
Zendesk
Yes
Discord
No
HubSpot CRM
Yes
Jira
No
Linear
No
Mixpanel
Yes
Salesforce
Yes
Stripe
Yes
Integrations
Intercom
Yes
Slack
Yes
Zendesk
Yes
Discord
Yes
HubSpot CRM
No
Jira
Yes
Linear
Yes
Mixpanel
No
Salesforce
No
Stripe
No
Pricing Details
$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Trial
No
Free Version
Yes
Pricing Details
$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Exeechain
Founded
2025
Country
Nepal
Website
exeechain.com
Vendor Details
Company Name
Okapi Works
Country
Belgium
Website
scritch.xyz/
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Alternatives
Alternatives
No Alternatives