Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Evocom Productivity serves as an intuitive platform for digital transformation, project coordination, and task oversight within organizations, leveraging the capabilities of Microsoft Azure. This solution allows businesses to transition manual workflows into digital formats, facilitating seamless interactions among team members across various departments. By utilizing digital services directly, companies establish a robust framework for coordinated processes. Additionally, it harmonizes cross-departmental workflows by integrating organized data from current applications and accessible web services. The implementation of flat, service-oriented team structures paves the way for a streamlined organization that supports agile management practices. Furthermore, Evocom Productivity ensures investment security through its foundation in Microsoft technology. This platform empowers employees to concentrate on the design and configuration of everyday business processes without needing to tackle complex technical issues. As services and processes become more widely adopted, process-oriented operations transform into the norm, fostering a new level of transparency that equips department and team leaders to guide and support their teams effectively. Ultimately, Evocom Productivity not only simplifies process management but also enhances collaboration and leadership within organizations.
Description
The USU ZIS IT & Service Monitoring solution provides a highly automated and seamlessly integrated platform designed for thorough and effective oversight of your hybrid system landscape, services, and processes. It holds certification in all 16 ITIL® disciplines, showcasing its compliance with industry standards. Additionally, the solution has earned PinkVerify™ certification specifically for Event Management, Availability Management, and Capacity Management, ensuring a standardized and service-focused approach to IT service management. This monitoring solution is particularly well-suited for organizations seeking automated oversight capabilities. With years of extensive project experience, our team of monitoring specialists adopts a practical approach to both the implementation of your system and the training of your personnel on its use. This enables users to quickly become proficient with the tool, maximizing the value derived from their investment. Ultimately, USU’s monitoring solution stands as an essential component for enhancing operational efficiency and service quality.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Azure
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Evocom Informationssysteme
Founded
1992
Country
Germany
Website
evocom.de/plattform
Vendor Details
Company Name
USU Software
Founded
1977
Country
Germany
Website
www.usu.com/en-us/solutions/usu-it-service-monitoring/
Product Features
Task Management
Collaboration
No
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
No
Progress Tracking
No
Recurring Tasks
No
Reporting/Analytics
No
Spreadsheet View
No
Task Board View
No
Task Planning
No
Task Scheduling
No
Task Tracking
No
Time Tracking
No
To-Do List View
No
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
Yes