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features
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support

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Description

Event Translate is a web-based platform designed for real-time translation during various in-person events such as conferences, guided tours, academic discussions, and church services. Organizers can easily connect a microphone or audio feed from the venue, while participants can join the event experience on their smartphones by simply scanning a QR code, eliminating the need for app installation. This service offers instantaneous translation of spoken presentations into chosen languages and includes live transcripts, enabling multilingual audiences to engage with the same session seamlessly. Additionally, AI-generated live summaries and tailored glossaries enhance the understanding of specialized content and terminology. Organizers have the capability to cater to multiple language groups using a single audio source, and attendees' listening does not incur additional costs for the event. Pricing is based on the duration of the session and the selected languages, ensuring that costs are manageable and transparent for event planners. This innovative approach not only facilitates effective communication but also enriches the experience for diverse audiences.

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

£4/hour
£4 for one hour with one target language. Attendee listening does not add to the price.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Event Translate

Founded

2026

Country

United Kingdom

Website

eventranslate.com

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

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