Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Eva AI functions as a virtual employee, seamlessly operating across the platforms your business already utilizes, including WhatsApp, Instagram, Messenger, email, phone calls, and website chat. This intelligent assistant comprehends text, voice messages, images, and documents, provides quotes based on your actual catalog, manages pricing and inventory, schedules appointments, processes payments, generates invoices, and conducts follow-ups. All interactions, leads, and transactions are meticulously logged in the integrated CRM system. Customized with your company's information, guidelines, and communication style, Eva can transfer conversations to a human representative, ensuring they have complete context when necessary. With Eva, businesses can enhance their customer interactions while maintaining a consistent brand voice across multiple channels.
Description
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
API Access
Has API
Yes
API Access
Has API
No
Integrations
Instagram
Yes
Shopify
Yes
Stripe
Yes
Arrangr
No
Churn360
No
Clearbit
No
Dooca Commerce
No
Dropbox
Yes
Engagely.ai
No
FlowEQ
No
Integrations
Instagram
Yes
Shopify
Yes
Stripe
Yes
Arrangr
Yes
Churn360
Yes
Clearbit
Yes
Dooca Commerce
Yes
Dropbox
No
Engagely.ai
Yes
FlowEQ
Yes
Pricing Details
229
From USD 229 per month (MXN 3,999 + IVA in Mexico). Monthly or annual. No free plan or free trial. Setup included.
Free Trial
No
Free Version
No
Pricing Details
$15.00/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EvaAI
Founded
2025
Country
León, Guanajuato, Mexico
Website
www.goeva.ai/
Vendor Details
Company Name
Freshworks
Founded
2011
Country
United States
Website
www.freshworks.com/live-chat-software/
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes