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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In today's landscape, enhancing both customer and employee experiences has emerged as a central focus for strategic initiatives. Consequently, leveraging the appropriate technological tools becomes essential for addressing the concerns of customers and employees in a prompt and effective manner. A chatbot, whether rule-based or powered by artificial intelligence, serves as an advanced conversational agent that mimics human dialogue through digital messaging, enabling real conversations for various objectives like information retrieval and action execution. Rule-based chatbots deliver automated responses that adhere to predefined rules, making them ideally suited for streamlining notification processes through straightforward exchanges of information and requests. Conversely, AI-supported chatbots offer tailored messaging informed by data and insights gathered from multiple systems and channels, thus enhancing resource management and process efficiencies while delivering a more personalized interaction experience. As businesses increasingly recognize the value of such technologies, the adoption of chatbots continues to rise, revolutionizing the way organizations engage with their stakeholders.

Description

OptiTalk is an innovative software bot that executes various tasks and services based on user commands or inquiries. These Intelligent Virtual Assistants (IVAs) or Intelligent Personal Assistants (IPAs) are designed to effectively manage primary communications, answer questions, and resolve issues with increased efficiency. Capable of understanding and processing human speech as well as text messages, OptiTalk can generate responses through synthesized voice or chat formats. Equipped with advanced capabilities such as machine learning, natural language processing, and deep learning, our bots continuously improve over time, allowing them to analyze, predict, and enhance virtual assistance to closely mimic human interactions in real-time. Additionally, they offer contextual support for resolving cognitive issues and facilitating purchasing decisions. Furthermore, our Interview bots can simulate human-led interviews, complete with automated scoring and session recording for future playback and review, making them a valuable tool for various applications in recruitment and beyond.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Etiya

Founded

2004

Country

Holland

Website

www.etiya.com/en/products/chatbot

Vendor Details

Company Name

Zietra

Founded

2020

Website

zietra.com/index/optitalk_by_zietra

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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