Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents, so teams move faster without adding headcount.
Diagnostics cover DNS, mail, SSL, ports and CVEs, and EtherAssist converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate.
For Windows 11 planning, EtherAssist reads Intune device data through Microsoft Graph, read-only, to show readiness.
Compliance draft packs cover ISO 27001, ISO/IEC 42001 and 42002, Cyber Essentials, NCSC CAF, the NCSC Cloud Security Principles, DORA, NIS2 and more, exported as DOCX, PDF or zip. They are drafts for your team to review.
Admins control the assistant per tenant: web search, connectors, sources and domains can each be switched on or off, and each connector write call needs the user's approval. You choose the region (UK, EU or US) for model calls. The audit log can be sent to your SIEM, retention purge runs from 1 to 3,650 days, and per-user export and purge are built in. MSPs manage customers from one multi-tenant console. EtherAssist also works in Microsoft Teams and as a browser extension, and connects to Zoho Desk.
Standard plan: £16 per user per month. See EtherAssist in a live demo with the EfficientEther team.
Description
MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Control D
No
MSP360 Connect
No
MSP360 Managed Backup
No
Microsoft Intune
Yes
Microsoft Teams
Yes
Integrations
Control D
Yes
MSP360 Connect
Yes
MSP360 Managed Backup
Yes
Microsoft Intune
No
Microsoft Teams
No
Pricing Details
£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.
Free Trial
No
Free Version
No
Pricing Details
Please contact MSP360 for pricing details.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EfficientEther
Founded
2023
Country
United Kingdom
Website
efficientether.co.uk/products/etherassist
Vendor Details
Company Name
MSP360
Founded
2011
Country
United States
Website
hubs.ly/Q012m0Hy0
Product Features
Product Features
Backup
Backup Log
Yes
Backup Scheduling
Yes
Cloud Backup
Yes
Compression
Yes
Continuous Backup
Yes
Encryption
Yes
Incremental Backup
Yes
Local Server Options
Yes
Remote Server Options
Yes
Secure Data Storage
Yes
Web Access / Restoration
Yes
Data Loss Prevention
Compliance Reporting
No
Incident Management
No
Policy Management
No
Sensitive Data Identification
No
Web Threat Management
No
Whitelisting / Blacklisting
No
RMM
Deployment Management
Yes
For MSPs
Yes
IT Asset Management
No
Mobile Access
No
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
No