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Description
Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.
Description
Introducing a no-commission, user-friendly reservation platform designed to streamline the booking experience for guests. With mobile-optimized functionality, reservations can be made seamlessly on smartphones, tablets, or laptops, ensuring a responsive experience regardless of device. The system offers real-time room availability, allowing you to maximize occupancy and enhance the value of your establishment. Guests can effortlessly book not only rooms but also golf, spa, and dining experiences, all in one convenient cart. Whether securing a single room or multiple accommodations along with tee times, spa appointments, and dining reservations, the platform presents all options and amenities in an attractive manner. This integrated lodging management solution caters to hotels and resorts alike, fostering exceptional guest relationships while optimizing revenue streams. It's a comprehensive, enterprise-ready system suited for a variety of hospitality settings, including boutique hotels and full-service resorts, ensuring that every aspect of guest service is covered efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Sales & Catering
No
Agilysys Visual One
No
OPERA Cloud PMS
Yes
WhatsApp
Yes
Integrations
Agilysys Sales & Catering
Yes
Agilysys Visual One
Yes
OPERA Cloud PMS
No
WhatsApp
No
Pricing Details
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Estevano
Founded
2026
Country
Spain
Website
estevano.com
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com/en/solutions/by-products/property-management/rguestbook/
Product Features
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
