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Description
Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.
Description
Nevron stands as a global leader committed to providing dependable, swift, and user-friendly technologies that enhance the guest experience, which are essential for delivering engaging entertainment and informative services accessible on digital screens. Our content platforms are designed to seamlessly connect customers with optimal experiences tailored to the appropriate context, format, and timing. With a robust distribution network of dedicated partners, Nevron operates internationally, ensuring our reach spans the globe. Our commitment to excellence is evident in our high-quality products, personalized support, efficient distribution strategies, and our ability to promptly address the unique needs of our partners, contributing to our rapid expansion in the international market. By maintaining complete in-house production capabilities, we ensure flexibility in adapting to various environments and swiftly addressing any vulnerabilities that may arise. We pride ourselves on transparency and reliability, ensuring that our partners can trust in our promises without fear of unexpected outcomes once agreements are finalized. Ultimately, Nevron is dedicated to fostering strong partnerships that are built on mutual trust and outstanding service.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
OPERA Cloud PMS
No
WhatsApp
No
Pricing Details
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Estevano
Founded
2026
Country
Spain
Website
estevano.com
Vendor Details
Company Name
Nevron
Founded
1997
Country
United States
Website
nevron.eu/
