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Description
Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.
Description
Merge compset analytics with consumer-driven metrics alongside your performance objectives to establish rates that reflect the distinctiveness of independent hotels. As an owner or operator of such a property, your mission is to deliver an unforgettable experience that stands apart from the ordinary. You design inviting guest rooms, create welcoming lobbies, and foster a fresh atmosphere that chain hotels simply cannot replicate. Innskeeper was developed specifically to support you in maintaining that exceptional guest experience while also capitalizing on revenue potential. Your independent hotel provides a one-of-a-kind journey for your guests, and Innskeeper’s Rate Recommendation Tool is tailored to offer specialized insights just for you. This tool considers your unique business aims, the current pricing of your competitors, and the inherent value of your one-of-a-kind property, ensuring you find the right balance between guest satisfaction and profitability. With Innskeeper, you can confidently navigate the pricing landscape while focusing on what you do best: creating memorable experiences for your visitors.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
OPERA Cloud PMS
No
WhatsApp
No
Pricing Details
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Estevano
Founded
2026
Country
Spain
Website
estevano.com
Vendor Details
Company Name
Innskeeper Hotel Software
Country
United States
Website
innskeeper.com
Product Features
Product Features
Pricing Optimization
Channel Analysis
No
Competing Product Analysis
No
Forecasting
No
Market Analysis
No
Multi-Store Management
No
Price List Management
No
Price Optimization Automation
No
Pricing Analytics
No
Profitability Analysis
No
Scenario Planning
No
