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Description
Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.
Description
Hudini has introduced a contactless check-in and mobile key solution for hotels worldwide. This innovative service enables guests to conveniently upload necessary documents, enter their payment information, and receive a digital key via a mobile application. By bypassing the front desk, guests can enjoy a smooth and efficient check-in process without waiting in line, minimizing unnecessary personal interactions. Our commitment to enhancing guest experiences is evident as we leverage intelligent automation and smart interactions. Furthermore, we manage guest bookings by anticipating their preferences even before their arrival at the hotel. Hudini develops tailored profiles for each returning guest, analyzing previous behaviors to customize services, including hotel transfers and room selections, ensuring a personalized stay that meets their unique needs. As we continue to refine our approach, we aim to elevate hospitality standards across the industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
OPERA Cloud PMS
Yes
WhatsApp
Yes
Adyen
No
Amazon Pay
No
Book4Time
No
Cisco CX Cloud
No
Facebook Messenger
No
Huawei Cloud
No
Infor CRM
No
Infrasys POS
No
Integrations
OPERA Cloud PMS
Yes
WhatsApp
Yes
Adyen
Yes
Amazon Pay
Yes
Book4Time
Yes
Cisco CX Cloud
Yes
Facebook Messenger
Yes
Huawei Cloud
Yes
Infor CRM
Yes
Infrasys POS
Yes
Pricing Details
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Estevano
Founded
2026
Country
Spain
Website
estevano.com
Vendor Details
Company Name
Hudini
Founded
2018
Country
United Kingdom
Website
www.hudini.io
