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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.

Description

Your visitors anticipate digital offerings, and you aim to fulfill these expectations while enjoying the advantages that digital solutions provide, such as lighter workloads, streamlined processes, enhanced guest interactions, and boosted revenue. This is why you're considering developing a personalized Hotel App, but you might be concerned about the time and financial investment involved in such a project. Fortunately, we provide everything necessary for you to create your own app effortlessly. Sit back and take advantage of our comprehensive services designed to cater to your needs, whether for a hotel, vacation rental, campsite, hotel group, or chain. Our straightforward solutions are sure to impress both you and your clientele. Your Hotel App will incorporate all the features found in the Digital Guest Directory, along with many additional functions: it will be available on both the Apple App Store and Google Play Store, complete with a custom app icon. Furthermore, guests will have the convenience of accessing the web version of your app through their browsers, eliminating the need for any downloads. This seamless integration ensures that your hotel remains competitive in the digital age while providing your guests with an exceptional experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

OPERA Cloud PMS Yes 
WhatsApp Yes 

Integrations

OPERA Cloud PMS No 
WhatsApp No 

Pricing Details

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Estevano

Founded

2026

Country

Spain

Website

estevano.com

Vendor Details

Company Name

Hotelcore

Founded

2013

Country

Germany

Website

hotelcore.io/hotel-app

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