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Description

Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.

Description

HotelFlexi is a comprehensive cloud-based hotel management solution tailored for a range of accommodations, including hotels, resorts, guest houses, homestays, and operators managing multiple properties. This software integrates various functionalities such as reservations, room availability, front-desk management, housekeeping services, guest profiles, billing, GST invoicing, payment processing, expense tracking, and business reporting into a single user-friendly dashboard. It features an engaging booking calendar along with a guest self-check-in system and a dedicated guest portal, facilitating smooth management of daily stays. Additionally, its two-way channel manager ensures that room availability and pricing are synchronized with popular booking platforms like MakeMyTrip, Agoda, Booking.com, Airbnb, and Expedia. Hotels have the flexibility to incorporate direct booking options, create a tailored hotel website, manage wedding booking workflows, and promote special offers and discounts, with the specific features available depending on the selected plan. The software also includes FlexiAI, which enhances hotel operations through natural language processing, and it comes with a native Android application to streamline front-desk and housekeeping tasks. For those opting for higher-tier plans, there are added features such as multi-property management capabilities and advanced reporting tools, providing a comprehensive suite to optimize hotel operations effectively. This adaptability makes HotelFlexi a valuable asset for any hospitality business looking to improve efficiency and guest satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
MakeMyTrip No 
OPERA Cloud PMS Yes 
WhatsApp Yes 

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
MakeMyTrip Yes 
OPERA Cloud PMS No 
WhatsApp No 

Pricing Details

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial No 
Free Version No 

Pricing Details

₹499/month
Essential costs ₹499/month, Pro costs ₹999/month, and Enterprise costs ₹1,999/month. All plans include a 14-day free trial and have no setup fee. OTA channel management is available on Pro and Enterprise; Enterprise includes custom webhooks and REST API integrations.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Estevano

Founded

2026

Country

Spain

Website

estevano.com

Vendor Details

Company Name

NovaX AI

Founded

2026

Country

India

Website

www.hotelflexi.com

Product Features

Product Features

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