Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.

Description

Hotel Link's cloud-based technology will help you manage your property and distribute it. All solutions can be combined into one platform to increase efficiency and grow revenue. Digital optimization simplified. Hotel Link empowers hotels all over the world with digital marketing services and technology solutions. We help property owners and hoteliers build a strong online presence. Loyalty service that only offers and consults hotels. We offer strategies and data analysis of premium digital marketing packages to drive more people to your hotel's site and book directly with them. Your competitors will be outperformed by your web conversions. Hotel Link Plus optimizes cross-channel and multi-channel marketing campaigns online. It tracks and analyzes user experience and collects data. Get more bang for your bucks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ChargeAutomation No 
OPERA Cloud PMS Yes 
WhatsApp Yes 

Integrations

ChargeAutomation Yes 
OPERA Cloud PMS No 
WhatsApp No 

Pricing Details

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Estevano

Founded

2026

Country

Spain

Website

estevano.com

Vendor Details

Company Name

Hotel Link Solutions

Founded

2011

Country

Hong Kong

Website

www.hotellinksolutions.com

Product Features

Product Features

Channel Management

Campaign Management No 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management No 
Opportunity Management No 
Order Management Yes 
Partner Management Yes 
Product Management Yes 
Reseller Management No 

Alternatives

Alternatives

Reznext Reviews

Reznext

RezNext Global Solutions
mycloud PMS Reviews

mycloud PMS

mycloud Hospitality Software