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Description
Introducing the Ericsson Digital Human SDK, a comprehensive software development kit that provides developers with essential tools to swiftly create and implement scalable, interconnected experiences driven by digital humans. Utilizing a straightforward collection of APIs, you can effortlessly integrate 3D presence, AI-driven customer support via digital humans, and innovative omnichannel consumer experiences into your applications, paving the way for next-generation interactions. Our dedication to API flexibility and extensive cross-platform compatibility ensures that you can foster dynamic and valuable engagements within the metaverse. Revolutionize the way you approach omnichannel customer service with interactive personal digital humans, perfect for industries ranging from customer support to healthcare, fashion, and retail. Embark on thrilling adventures with friends in alternate realities, whether it’s through immersive gaming experiences or enjoying a live sports event together at an XR viewing party. Strengthen your connections with family and colleagues worldwide, transcending distance to create meaningful interactions in a new and exciting manner, redefining how we communicate and engage.
Description
Digital avatars can be utilized across various aspects of your customer experience strategy: Do you require a scalable assistant capable of effectively interpreting, comprehending, and directing incoming leads? Are you aiming to encourage greater self-service engagement from customers, both online and offline? Digital avatars may provide solutions to these challenges and many others. By delivering the appropriate information to the right individual at the right moment, businesses can lessen the barriers that prevent casual visitors from becoming loyal customers. Digital avatars can enhance existing processes, providing a scalable framework that facilitates customer conversion. Currently, UneeQ's digital avatars are actively employed in numerous sectors including healthcare, banking, insurance, education, telecommunications, retail, and mental health, among others. Their distinct appearances and personalities are meticulously co-designed to ensure they leave a positive and lasting impression on users, ultimately enhancing the overall customer experience. As technology continues to evolve, the potential applications of digital avatars in customer interactions will only expand.
API Access
Has API
API Access
Has API
Integrations
Amazon Lex
Dialogflow
IBM watsonx Assistant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$899 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ericsson
Country
United States
Website
www.ericsson.com/en/ericsson-one/digitalhumansdk
Vendor Details
Company Name
UneeQ
Founded
2017
Country
United States
Website
digitalhumans.com/solutions/