Compare Ericsson Digital Human SDK vs. Soul Machines in 2025

Soul Machines

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Description

Introducing the Ericsson Digital Human SDK, a comprehensive software development kit that provides developers with essential tools to swiftly create and implement scalable, interconnected experiences driven by digital humans. Utilizing a straightforward collection of APIs, you can effortlessly integrate 3D presence, AI-driven customer support via digital humans, and innovative omnichannel consumer experiences into your applications, paving the way for next-generation interactions. Our dedication to API flexibility and extensive cross-platform compatibility ensures that you can foster dynamic and valuable engagements within the metaverse. Revolutionize the way you approach omnichannel customer service with interactive personal digital humans, perfect for industries ranging from customer support to healthcare, fashion, and retail. Embark on thrilling adventures with friends in alternate realities, whether it’s through immersive gaming experiences or enjoying a live sports event together at an XR viewing party. Strengthen your connections with family and colleagues worldwide, transcending distance to create meaningful interactions in a new and exciting manner, redefining how we communicate and engage.

Description

The objective of the customer success team is to guarantee the effective implementation and delivery of Soul Machines' digital people to clients around the globe. We collaborate with our customers at every stage, from brainstorming and development to deployment and the expansion of use cases, in order to craft innovative, self-sufficient human-like solutions that transform organizations, meet essential business goals, and create engaging character experiences for some of the world's leading brands. Acting as the primary point of contact for our clients, our project managers coordinate with various internal teams and stakeholders to ensure that projects are successfully completed and key performance indicators are surpassed. Additionally, our solution architects work to ensure seamless interoperability and integration of our platform with existing systems and organizational workflows. Meanwhile, our conversation engineers and designers focus on shaping digital human personas and developing creative content that heralds a new era of interaction between humans and machines. Ultimately, we strive to push the boundaries of technology while fostering lasting partnerships with our customers.