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Description
We provide comprehensive and cohesive solutions tailored for hotels and restaurants that result in tangible enhancements in the performance of various properties, whether they are independent establishments or part of larger chains. Our software enables real-time communication, ensuring 24/7 support for effective property management. By leveraging automated processes and continuously updated information, our systems deliver optimal efficiency, streamline your operations, and facilitate oversight of essential business elements. The selection of room numbers can be made immediately, or assignments can be adjusted later as needed. Upon request, the software effortlessly links reservations to available resources, taking into account customer-specific preferences regarding room types and particular features. Additionally, it includes crucial details such as the customer's rate information, deposit and cancellation policies, rules for early departures, and any applicable discounts, ensuring a seamless experience for both the management and guests alike. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction.
Description
The system is seamlessly incorporated into the hotel's website, ensuring that the availability of rooms is consistently synchronized with the booking engine while also facilitating the automatic downloading of reservations. The Sistem Otel PMS maintains the integrity of financial transactions by prohibiting deletions, allowing only for cancellation or reversal entries, which enhances the software's reliability at all times. All significant transactions are meticulously logged, with any modifications or cancellations documented, including timestamps and user identifiers. Central Integration actively monitors the main system, documenting phone calls with comprehensive logs. Furthermore, guest identification information is automatically submitted to local authorities, covering both police and gendarmerie requirements. During check-in, room keys are generated automatically and canceled upon check-out, ensuring a smooth process for guests. All financial activities can be reported, and the Channel Manager is fully integrated, allowing availability updates across various channels while automatically retrieving reservations. This integration not only streamlines operations but also enhances the overall guest experience by ensuring that all processes are efficient and well-documented.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ericsoft
Founded
1995
Country
Italy
Website
www.ericsoft.com/en/products/property-management-system/suite-4/technical-data-sheet
Vendor Details
Company Name
Arpies Yazilim
Founded
2005
Country
Turkey
Website
www.sistemhotelsoftware.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental