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Description
We provide comprehensive and cohesive solutions tailored for hotels and restaurants that result in tangible enhancements in the performance of various properties, whether they are independent establishments or part of larger chains. Our software enables real-time communication, ensuring 24/7 support for effective property management. By leveraging automated processes and continuously updated information, our systems deliver optimal efficiency, streamline your operations, and facilitate oversight of essential business elements. The selection of room numbers can be made immediately, or assignments can be adjusted later as needed. Upon request, the software effortlessly links reservations to available resources, taking into account customer-specific preferences regarding room types and particular features. Additionally, it includes crucial details such as the customer's rate information, deposit and cancellation policies, rules for early departures, and any applicable discounts, ensuring a seamless experience for both the management and guests alike. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction.
Description
Satin Software's Front Office System is designed for motels, hotels, and similar establishments, with a focus on the Australian market, ensuring user-friendliness. It allows for a single charge to appear on guest invoices while accurately distributing internal charges, facilitating quick creation and editing in mere seconds. The system enables a single account to be divided into multiple printed invoices without requiring separate bookings for additional rooms. Furthermore, it seamlessly integrates with the phone system to manage bar extensions, schedule wake-up calls, and display guest names. The software effectively tracks and organizes all repair and maintenance tasks across the property, offering a graphical representation of the actual room layout. Additionally, it allows for the printing of letters and labels for past, present, or future guests, including companies, debtors, owners, and travel agents, thus maximizing the potential of the data generated from its use. This comprehensive solution not only enhances operational efficiency but also improves guest experience by streamlining various processes.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ericsoft
Founded
1995
Country
Italy
Website
www.ericsoft.com/en/products/property-management-system/suite-4/technical-data-sheet
Vendor Details
Company Name
Programania Software
Founded
1993
Country
Australia
Website
www.satin.com.au
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental