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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Epicor Services presents a robust suite of software solutions designed for service businesses, empowering you to effectively manage resources, oversee service delivery, enhance financial operations, and evaluate performance across your entire organization. By leveraging cutting-edge technology, Epicor Service Business Software offers a real-time and precise overview of your service operations, allowing you to take proactive management decisions with assurance. The integrated business process management system provides the adaptability necessary for your evolving business landscape. Our team of professional consultants consists of highly experienced individuals with extensive industry knowledge, all supported by a proven history of successful implementations on a global scale. With a combination of local insights and a worldwide perspective, our international teams ensure that your business and ERP solutions remain optimized, no matter where you operate. This holistic approach guarantees that your service organization is not only efficient but also primed for future growth and innovation.

Description

SuccessPro is an innovative operating system designed specifically for technology service firms, integrating projects, personnel, and financial aspects into a cohesive operational framework. Our development was informed by over thirty years of experience in establishing and expanding consulting services, during which we encountered issues like fragmented systems, isolated workflows, and a lack of a unified perspective throughout the organization. This experience highlighted the limitations of conventional Professional Services Automation (PSA), which, while capable of managing specific workflows, lacks the operating context necessary for AI to evaluate how modifications in service delivery influence capacity, customer obligations, and financial outcomes. Unlike standard solutions, SuccessPro equips AI with the essential context, as it perpetually links insights throughout the organization, enabling AI agents to identify shifts, evaluate their consequences across projects, resources, and financials, and recommend subsequent steps. By fostering this level of connectivity, SuccessPro not only enhances operational efficiency but also empowers teams to make more informed decisions. Ultimately, this transformative approach revolutionizes how businesses perceive and manage their operations in a rapidly changing environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$12/month/team member
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Epicor Software

Founded

1972

Country

United States

Website

www.epicor.com/en-us/services/

Vendor Details

Company Name

SuccessPro

Founded

2024

Country

United States

Website

successpro.ai/

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing Yes 
Employee Database Yes 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates Yes 
Offline Time Tracking Yes 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting Yes 
Timesheet Management Yes 
Vacation / Leave Tracking No 

Product Features

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

Alternatives

Alternatives

No Alternatives
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