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features
design
support

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Description

Entriwise is e-commerce accounting automation software that connects online sales channels to accounting and ERP systems, eliminating manual bookkeeping for sellers of every size. It links Amazon Seller Central, Shopify, Walmart, eBay, and TikTok Shop to QuickBooks Online, QuickBooks Desktop Enterprise, NetSuite, and Acumatica. Entriwise imports every type of e-commerce transaction—sales, fees, refunds, returns, reimbursements, and inventory adjustments—with no manual processing or journal entries. Post data as compact daily summaries, fully itemized transactions, or continuous real-time sync, so your books stay current without waiting weeks for settlements to close. Every import is automatically reconciled against marketplace payouts, delivering zero-discrepancy books with no duplicates and no sync delays. Beyond bookkeeping, Entriwise keeps inventory accurate: it continuously syncs stock levels to prevent overselling and supports advanced SKU mapping, including one-to-one and many-to-one items, assemblies, multipliers, and bundles with price-allocation rules. Transactions can be classified by class and location to analyze sales by marketplace and fulfillment type, while real-time order posting keeps omnichannel operations in sync. Its analytics calculate cost-volume-profit for every SKU, factoring in COGS, selling fees, and advertising costs. Engineered for scale, Entriwise processes millions of orders monthly for leading multi-entity, multi-currency sellers, and is backed by in-house accountants, QuickBooks ProAdvisors, and NetSuite consultants. Setup takes minutes with no installation. Rated 4.9/5 across 245 reviews on QuickBooks, Amazon, and Capterra, it offers a free one-month import and 1-on-1 onboarding with no time limit and no payment details required

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Shopify Yes 
eBay Yes 
BigCommerce No 
Cdiscount No 
Gmail No 
Linnworks No 
NetSuite Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Walmart Yes 
WooCommerce No 

Integrations

Amazon Yes 
Shopify Yes 
eBay Yes 
BigCommerce Yes 
Cdiscount Yes 
Gmail Yes 
Linnworks Yes 
NetSuite No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Walmart No 
WooCommerce Yes 

Pricing Details

$55 per month
Free Trial Yes 
Free Version No 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Entriwise

Founded

2016

Country

US

Website

www.entriwise.com

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Product Features

Accounting

Accounts Payable Yes 
Accounts Receivable Yes 
Bank Reconciliation No 
Billing & Invoicing No 
CPA Firms Yes 
Cash Management No 
Cryptocurrency Support No 
Expense Tracking No 
Fixed Asset Management No 
Fund Accounting No 
General Ledger Yes 
Government No 
Multi-Currency No 
Nonprofits No 
Payroll Management No 
Project Accounting No 
Purchase Orders No 
Tax Management No 

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting Yes 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management Yes 
Keyword Tracking / Research No 
Order Management Yes 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management Yes 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management Yes 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives