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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Streamline compliance, boost revenue, and decrease labor expenses with an all-in-one platform for HR, workforce management, and onboarding. Easily gather and monitor the vaccination status of your employees across the organization. Our data-driven rostering, enhanced by AI, optimizes revenue, ensures regulatory adherence, and minimizes labor costs effectively. Understanding that initial impressions are crucial, we provide an integrated HR workflow tool that extends beyond onboarding to enhance the overall employee experience. With customizable HR, workforce management, and time and attendance capabilities, our solution aligns with your business's varying needs, regardless of their complexity. Our sophisticated headcount algorithm analyzes your demand forecasts against established headcount criteria and ratios, offering a detailed view of when and where staffing is required. In a unique approach, we also provide insights into the reasoning behind staffing needs. By merging your demand analytics with a tailored forecasting algorithm, we aim to mitigate both overstaffing and understaffing challenges. Furthermore, our AI seamlessly integrates headcount requirements with shift regulations and incorporates human-like considerations, ensuring a bias toward consistent working patterns. This comprehensive system ultimately empowers businesses to operate more efficiently and effectively.

Description

At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience. Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Dropbox
Fedelta Point of Sale
MYOB
QuickBooks Online
QuickBooks Online Advanced
Workconex
Xero
intelliHR

Integrations

Dropbox
Fedelta Point of Sale
MYOB
QuickBooks Online
QuickBooks Online Advanced
Workconex
Xero
intelliHR

Pricing Details

$3 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ento

Founded

2009

Country

Australia

Website

ento.com

Vendor Details

Company Name

Intellicus Technologies

Founded

2004

Country

India

Website

intellicus.com/flow/

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Alternatives

Alternatives

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