Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enjo AI is a robust support automation platform designed for enterprises, utilizing generative AI to create intelligent support agents that effectively manage workflows across IT, HR, and customer service from start to finish. Organizations can customize these agents using their own knowledge bases, including documents, tickets, files, videos, and SharePoint visuals, which allows for precise and context-driven responses, automatic ticket creation and routing, and the ability to execute tasks across various systems through natural language commands. The platform also offers AI-powered search capabilities for tailored query responses, automated ticketing to streamline request management, and agent assist features that provide real-time support to human agents. Additionally, it includes AI actions for executing tasks such as database queries or updating records, along with AI Insights that offer valuable visibility into trends, potential bottlenecks, and overall performance metrics. With seamless integration into popular tools like Slack, Teams, Jira, and ServiceNow, it allows for quick implementation, often providing immediate value from day one through a no-code setup process. This innovative approach not only enhances productivity but also revolutionizes how organizations interact with their support systems.

Description

deepdots offers a comprehensive customer intelligence solution that centralizes feedback collection, analysis, and actionable insights within one platform. Its proprietary AI provides human-level accuracy, surfacing trends and key themes without the need for manual oversight. The platform features dynamic AI surveys that adapt questions based on real-time user responses to capture deeper, more meaningful insights. AI agents can be customized to continuously monitor data for issues like sentiment shifts and customer concerns, helping businesses stay ahead of problems. Customers report up to 100% automation of feedback processes and a 40% increase in actionable insights at scale. deepdots is built with enterprise compliance in mind, offering SOC 2 certification and hosting AI models on private European servers to ensure data privacy. Its integration capabilities connect seamlessly with all your data sources, creating a unified view of customer feedback. deepdots partners with clients for long-term success, adapting AI solutions as business needs evolve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Atlassian Data Center Yes 
Jira Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 

Integrations

Amazon Web Services (AWS) No 
Atlassian Data Center No 
Jira No 
Microsoft SharePoint No 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Slack No 

Pricing Details

$490 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Enjo

Country

United States

Website

www.enjo.ai/

Vendor Details

Company Name

deepdots

Founded

2023

Country

Denmark

Website

deepdots.com

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

BeHeard Reviews

BeHeard

BeHeard Labs
Feedier Reviews

Feedier

Alkaweb